User Expe­ri­ence (UX) is a huge topic, howe­ver, what is the point of a soft­ware house, espe­ci­al­ly a medi­um-sized one, making efforts in this area wit­hout dis­po­sing of its own UX design depart­ment? In soft­ware with a wide ran­ge of func­tions, the­re is a par­ti­cu­lar thre­at that users will be dis­ori­en­ted and over­whel­med with over­loa­ded screens. Soft­ware deve­lo­pers often place their focus on inte­gra­ting com­pre­hen­si­ve func­tion­a­li­ty in their pro­grams, espe­ci­al­ly if the tool is being deve­lo­ped fur­ther over deca­des. PLANTA — on the mar­ket for 40 years — was no excep­ti­on here. Dri­ving forces have often been cus­to­mer requi­re­ments or soft­ware assess­ments and “trends in pro­ject management”.

Efforts pay off 

When the bene­fit of excel­lent usa­bi­li­ty and the importance of user satis­fac­tion has been reco­gni­zed, efforts to impro­ve usa­bi­li­ty and user expe­ri­ence of the soft­ware will soon pay off as a return of invest.

Most fre­quent­ly asked questions:

• How rele­vant is UX for my company?
• What’s in it for me?
• What are the requirements?

Web­i­nar series on the topic of UX in medi­um-sized companies

Such ques­ti­ons will be ans­we­red in the first web semi­nar of a series on the topic of UX in medi­um-sized com­pa­nies, for which Usa­bi­li­ty in Ger­ma­ny e.V. (UIG) and BIT­Mi e.V. have invi­ted soft­ware com­pa­ny PLANTA to illus­tra­te UX imple­men­ta­ti­on in the case of a pro­ject manage­ment software.

Here you can regis­ter for the free web seminar:

• Date: 04/27/2021 at 4 pm 
• Regis­ter here 

Key­note address and live demo examp­les for UX impro­ve­ments in PM software

In the web­i­nar, the key­note address by Mrs. Dr. Michae­la Kau­er-Franz (UX agen­cy cus­tom inter­ac­tions), expert on the topic of User Expe­ri­ence in rese­arch and prac­ti­ce, will ser­ve as a gene­ral intro­duc­tion to the sub­ject of UX. Sub­se­quent­ly, Jochen Gei­ßer (PLANTA Dis­tri­bu­ti­on & Key Account), will hold a pre­sen­ta­ti­on on chal­lenges and solu­ti­ons on your way to bet­ter user expe­ri­ence and will show­ca­se examp­les for UX impro­ve­ments live in the agi­le and tra­di­tio­nal pro­ject manage­ment soft­ware PLANTA pul­se and PLANTA pro­ject. Examp­les for UX impro­ve­ments: espe­ci­al­ly imple­men­ta­ti­on of soft­ware ergo­no­mics, design opti­miza­ti­on, lea­ner menus, modu­les, and screens, hiding of irrele­vant tech­ni­cal data, on-boar­­ding tours for PLANTA pulse.

This much may be reve­a­led here: dif­fe­rent fac­tors, such as new inter­nal pro­ces­ses, a new cor­po­ra­te design, and a bet­ter focus on feed­back from both inter­nal and exter­nal users, were decisi­ve for PLANTA’s suc­cess. This was faci­li­ta­ted by the new agi­le pro­ject tool PLANTA pul­se, which, being based on typi­cal kan­ban boards, gives the user an intui­ti­ve access from the very begin­ning. Taking user fri­end­li­ne­ss into account in the fur­ther deve­lo­p­ment of the soft­ware wit­hout having to sacri­fice func­tion­a­li­ty: the latest ver­si­on of a stu­dy on pro­ject manage­ment once again attests PLANTA pro­ject a ran­ge of func­tions of 92%.
All PLANTA employees work with the PLANTA soft­ware. They use it to plan their per­so­nal or team tasks and to report appli­ca­ti­on pro­blems or errors in an inter­nal PLANTA pul­se board. This board is che­cked by the hot­line and the deve­lo­p­ment depart­ment so exis­ting pro­blems can be taken into account for new releases. The bene­fit is huge sin­ce not only errors in the soft­ware but also UX pro­blems of all user groups can be iden­ti­fied in good time. Users on the cus­to­mer side also have an opti­on to report appli­ca­ti­on pro­blems in respec­ti­ve feed­back boards. The new pro­ces­ses for a user fri­end­ly soft­ware have increased accep­tance and impro­ved feed­back both among inter­nal and exter­nal users.