Service and Support
Comprehensive support for your project management

For our Customers

PLANTA supports you personally. Your personal project manager is available for questions and requirements. You can also contact our support team.

Video tutorials

To get a smooth introduction to our software, we recommend tutorials that provide step-by-step introduction on how to use the PLANTA software. We also have numerous tutorials on our YouTube channel.

Online help

If you have any questions about specific functions, the online help is a useful first step. Here you will also find release notes with information on software updates.

Customer area

Download the latest releases and manuals for older releases. The customer area also provides a place for secure data exchange for support purposes.

Consulting and training

To ensure that all employees can use the software’s full potential, we offer an extensive range of consulting, training, and workshops.

Why PLANTA?

Because we offer more than the bare minimum:

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Individual Software

Customizing

Customize roles and rights, workflows, forms, and reports as required. PLANTA assists you: we can either provide training or you can leave the customizing completely to us.

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PM Consulting

Personal and 360°

We accompany you personally throughout your entire project: from software consulting to software customization and support – get the expertise you need.

Made in Germany

Data Security and Regionality

Not only the software is created in Germany: the servers are also located in ISO-certified German data centers. Your data is safe with us: PLANTA is GDPR and BDSG-compliant, and servers and backups are in separate locations..

Events

Every year, PLANTA organizes the user forum. Here you receive tips and tricks for using our software. get to know the latest innovations in the software, and can exchange ideas with other project managers. Webinars on various project management topics are also held regularly. PLANTA is also present at trade fairs and congresses of other organizers. Find out where you can meet us.

About the User Forum

The event for PLANTA users – Experience project management and the PLANTA software live!

On May 06 and 07, 2026 at the Hotel Novotel in Karlsruhe.

PLANTA is looking forward to exchanging with you personally. Take the opportunity to get to know unreleased software features, exchange ideas, connect with other project managers, and learn more about the software and PLANTA.

Vorträge beim 21. PLANTA-Anwenderforum
Get together beim PLANTA-Anwenderforum 2024
Demo-Counter beim 21. Anwenderforum

Webinars

Participate in our webinars free of charge and get concise information on topics relating to project management, project portfolio management, resource management and more. Use cases are presented live in the PLANTA software in an easily understandable way.

Fairs and congresses

Stop by our fair booth and get in touch with us. We will inform you about new features, free trial versions, and are available to answer all your questions. You can also experience the tried-and-tested PM software live at our presentations.

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For prospective customers

Get more information about the software, PLANTA and project management.

Case studies

Read references on how other companies use PLANTA and how the software helps them.

Downloads

Download product information, whitepapers, checklists and case studies.

Glossary

Our glossary explains key terms from the areas of project management, portfolio management, and task management in a brief and comprehensible way.