Basic Load in Project Management – Definition and Meaning
Example, best practice, and additional information
In an IT department, for example, the basic load might include the time employees regularly spend answering support requests, performing routine server maintenance, or handling administrative tasks. A best practice is to realistically estimate and explicitly include it in project resource planning. This aligns with the use of resource calendars in the PMBOK Guide and agile capacity planning. Taking this into account ensures that available capacity for project work is not overestimated and that resources are not systematically overloaded.